Privacy Policy
Last updated: January 2026
1. Information We Collect
We may collect the following types of information when you interact with us:
- Personal details: your name, email address, phone number, country of residence and any information you choose to provide through contact forms or email.
- Booking and service information: dates of stay, general preferences and information you share regarding your visit or requested services.
- Technical data: IP address, browser type, device information and pages visited, collected through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Respond to your enquiries and service requests
- Manage consultations, bookings and client relationships
- Improve our website, services and user experience
- Comply with legal and regulatory obligations
- Operate our business and maintain internal records
We do not sell your personal data to third parties.
3. Legal Basis for Processing
We process your personal data based on:
- Your consent (for example, when you submit a form)
- Our legitimate interests in providing personalised concierge services
- Compliance with legal obligations
4. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.
5. Your Rights
Depending on your jurisdiction, you may have rights to:
- Request access to the personal data we hold about you
- Ask that your personal data be corrected or updated
- Request that we delete your personal data
- Withdraw consent at any time, where applicable
To exercise any of these rights, please contact us at privacy@companion.sg.